The Total Learner Experience

Language Communities on the Web

Having spent many years in a language classroom, I was excited to discover the abundance of free language instruction on the web. The three I found the most impressive were Livemocha, Babbel, and Busuu. All three offer interactive language lessons for a variety of European languages while Livemocha includes a number of less traditional languages (such as Persian, Esperanto, and Urdu).  Busuu is based upon the European system of language levels (A1, A2, B1, B2…) and was selected as an official UNESCO project while Livemocha follows the American system of classes (101,102, 201…)

Here is a rundown of each:

Busuu tracks your language progress via a “language garden” where your plant has the opportunity to grow into a tree as your progress through the lessons. Busuu’s strength is vocabulary building since each lesson begins with a picture, pronunciation, English translation, and example sentence. It also attempts to have you learn the language via short passages and related questions.  Like Livemocha, there is also a writing section where other users rate your responses. This feature is the main advantage of a true online community where the website can take advantage of a speaker’s native fluency. Thus, the user becomes both the student and the teacher.

Babbel gives the user more freedom to adjust the language to their level and has a stronger focus on common phrases.  My favorite aspects of Babbel are its forum and the chatrooms. In the easy to use forum, you can ask specific grammar questions not covered in the lessons. For instance, what really is the difference between nouvel and neuf? Also, the chatroom is a quick and easy way to put your language skills to the test. It should be noted that although all three sites offer a great array of services with a paid membership, Babbel is the most limited for users not willing to pay.

Livemocha tries to incentivize its users to progress with a points system that also hands out awards at different levels. While it is rather basic, I can attest that I have continued to practice lessons simply to attain the next shiny medal available. The lessons are very structured. Each includes a section to learn vocabulary/phrases, review them, complete a writing submission, and record a spoken section. The last two sections are then rated by native speakers in the community. In a sense, this tool provides you with free teachers who correct your grammar and pronunciation. One area I would like to see them add would be grammar. This fall before visiting Turkey, I wanted to use Livemocha to learn a few phrases and sentences. However, I found it difficult to extract even basic grammar only from the vocabulary and sentences the site provides.

8 Tips for Designing an ARG (as a Learning Experience)

In November 2009 myself, Brandon, and Dolly published an article about Alternate Reality Games in the eLearning Guild's Learning Solutions e-magazine (download a copy here).

Since the article was published, several instructional designers have asked us to pull out some practical tips on how they can get started designing their own ARG. For this post, we thought we would reference eight key tips from the article that provide a starting point for you to consider as you embark on your ARG design.

1. Establish Clear Goals	Document what are you trying to achieve with the game. What are you trying to get your audience to experiment with or learn? After all, participants should be learning something while having fun. The Threshold, a game designed by Cisco had clear goals from the beginning, generating very positive feedback from players: "The Threshold was a four-week long alternate reality game designed to build teamwork, build awareness of Cisco products and services, and to provide an entertaining and fun experience."
2. Tell a Meaningful and Entertaining Story	Make your story relevant to your audience and engage them in the unfamiliar by tapping into what is familiar to them. Don't get too carried away with the story to a point you forget it's all about the audience. The designers at LAMP (Laboratory for Advanced Media Production, Australia) felt that an intriguing story about the school's production studio would motivate new students to participate in their game. The "Safesets, Sabotage and Madame Blash" mini ARG (mARG) is an excellent example of a game that has a relevant setting and background story that is sure to entice players.
3. Don't Become Overly Attached to Your Story and Characters	Be quick to adapt to your audience's responses. Let them participate in the design process as the story unfolds. Interact directly with them (via non-player characters), respond to their reactions, be prepared to change strategies, puzzles, and/or storylines to conform to how the audience is changing the game. The Cloudmarkers were a self-organized group of players involved in the famous ARG "The Beast." They initiated a Yahoo! group in order to discuss the latest findings in the game. Their discussion was closely followed by the developers and, since ARGs are normally developed as they are delivered, the developers would often include members of the group in the game plot as it unfolded.
4. Plan, Plan, Plan	Even though you need to be flexible, lay out a plan of the events and outcomes. For instance, create a flowchart of the action items such as clues, puzzles, characters interactions with the players, next moves, etc. This will make it easier for you to visualize and strategize how the game is going to be played and will give you a better idea of when, what and how to adapt. Here is an example of a flowchart being used to plan the actions in Ascendency Point, a live event for the game Perplex City.
5. Create a Reward System	No matter how cool your game design is and how engaging your characters and story are, chances are you may still have difficulty getting people to participate. Instill competitiveness and collaboration by offering rewards. Make it fun. In the Duke's Quest ARG we created, it was a challenge to get players involved without a reward system. This can be a challenge when organizing small group ARGs which tend to involve even those who might not be interested in games just for "fun's" sake. A reward system might be that extra incentive they need to get involved. The Dark Knight ARG (developed for The Dark Knight movie), had a message from the Joker requesting players to submit photos of themselves in Joker make-up in order to receive a mystery package in the mail.
6. Leverage Social Media	Consider using social media utilities to both design and deliver the game. Services such as blogs, YouTube, Twitter, Facebook and others can serve as a medium for puzzle delivery and for players to interact with each other and non-player characters.
7. Have Closure	It's OK to have cliffhangers for a next instance of the game, but make sure your game has closure. Players need to feel like they've achieved something at the end. This can be a live event at which players gather with characters for a final announcement, conclude the game going over their achievements, distribute rewards or even set up expectations for a segue.
8. Play an ARG	It is true, the best way to design something effective might be to actually get your hands dirty. If you want to know how to design a good ARG, play an ARG. By actively joining a game you may learn how to relate to your audience's feelings and expectations when designing your own ARG. You can find active ARGs and read up on old games on websites and communities like ARGnet.

I hope these tips can help you get started designing your own ARG. The potential for active engagement is inherent to ARGs and may help you deliver a truly effective and experiential learning activity. I'm interested in hearing your thoughts on ARGs in general. Please feel free to contact me or add to the comments here with your responses to these questions:

• Have you designed or played an ARG before?
• Was it specifically designed to teach or motivate the audience to experiment with technology or a concept?
• What are your best practices and advice for those interested in using ARGs for learning?